To place an order, we recommend using our website for a hassle-free experience. Online ordering is open 24/7 for your convenience! Same-day orders are available for certain products, and you can also plan ahead by ordering in advance. Please note that phone orders require upfront payment. Additionally, you may also visit us in person to place an order.

If you encounter issues scheduling your order at checkout, please be aware that all orders automatically default to the next available pick-up date and time. To choose a different schedule, simply click the "Edit" button next to the order date during the checkout process. This will allow you to select the specific date and time that suits your preferences.

When ordering desserts and cakes from Catalina's Sweet Atelier, we do not provide setup services. However, if you have ordered a full-service dessert station, we will handle the setup for you. Our setup fee starts at $150 per hour and includes arranging all dessert items on existing cake stands or those rented from us.

While we appreciate your interest, we recommend contacting us via phone, email, or in person to place your order. Direct messages on Instagram are not the fastest way to ensure your order is processed promptly.

The timing for placing your order depends on its nature:

• Small Orders: Can often be placed 2 hours before the event and sometimes even the same day.
• Standard Products: Typically require 1-2 days’ notice. However, during busy periods, such as weekends, availability may be limited.
• Large Orders: It's best to place these at least 1-2 weeks in advance.

You can order online up to 30 days prior to your event. For holidays and peak times of the year, we may temporarily stop online ordering, so planning ahead is always recommended.

For online orders, full payment is required at the time of purchase. For custom cakes and dessert tables ordered via phone or email and placed well in advance, a 50% deposit is required to secure your spot in our calendar. The remaining balance is usually due one week prior to the event.

There is no minimum spending requirement, but some desserts do have a minimum quantity. Mini desserts are generally ordered by the dozen, with a few flavors requiring a minimum order of 2 dozen.

You can pick up your order at the time specified at checkout or later within our business hours if needed. If you need to pick up your order ahead of schedule, please call us to check if it can be accommodated.

Yes, we offer delivery! Currently, we provide delivery through DoorDash Drive. Same-day delivery is not available, and specific time frames for delivery cannot be guaranteed. For decorated cakes and dessert tables, delivery is handled through private courier, which must be arranged by phone. For all other orders placed through our website, delivery is provided via DoorDash Drive, and prices are set by DoorDash.

Yes, we offer gluten-friendly options. However, please be aware that all products are baked in a shared kitchen and on shared equipment with products containing gluten, so we cannot guarantee that cross-contamination will not occur.

Some of our naturally gluten-free cakes include Crocante de Fresas, Pavlova de Fresas, and Fondant au Chocolat. For mini desserts, you can select from Merenguitos, assorted truffles, and certain mini parfaits such as chirimoya, lucuma, arroz con leche, suspiro limeño, and panna cotta.

You can easily locate our gluten-free products using the filters on our website.

Yes, we use tree nuts in several recipes, including almonds, pecans, walnuts, and hazelnuts. While we do not use peanuts, all equipment and machinery are shared, so we cannot guarantee that cross-contamination will not occur. If you have severe nut allergies or specific concerns, we recommend opting out of our products. Your safety and well-being are our top priorities.

Individual Crocantes are usually available for walk-ins, but all other sizes should be ordered in advance to ensure freshness and quality. Pavlovas and Crocantes are prepared to order, so it's highly recommended to place your order ahead, especially on weekends and holidays, to guarantee availability.

Yes, we make custom cakes with simple buttercream designs. We do not offer fondant-covered cakes, but we may be able to accommodate simple fondant decorations. For our curated collection of decorated cakes, please visit our special occasion page. If you have a specific design in mind, you can text or send us an image to discuss further options.

Our mini desserts are priced by the dozen, with a few flavors requiring a minimum order of 2 dozen. For detailed pricing and to view our selection, please check our website or contact us directly. If you have specific preferences or need assistance with your order, feel free to reach out!

Yes, we have a selection of ready-to-go products available. However, our selection varies from day to day, so to ensure availability of your preferred dessert, we recommend placing an order in advance.

Catalina’s Sweet Atelier is conveniently located at 8453 SW 132nd Street in Pinecrest, Florida.

Our atelier operates during the following hours:

• Monday - Friday: 10 AM - 5 PM
• Saturday: 10 AM - 3 PM
• Sunday: Closed

Please note that our hours may be modified on occasion and during holidays.

Yes, we do. We offer a limited amount of items that vary from day to day. You can always call to see the selection that we have available or place your order online to guarantee your dessert of choice.

We do not offer cake tastings, but we provide mini desserts for tasting. We recommend either calling us to discuss your options or ordering a pack of assorted mini parfaits and a mini sweets box. This way, you can sample a variety of our offerings.

Yes, we rent out cake stands and risers, with pricing starting at $15 per stand. You can find more details under the events tab. You have the option to return the items at the end of your event for an additional charge or return them to our shop within 2 business days. A credit card is required to secure a rental order.